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Account Manager (Code: 903)Job Title: Account Manager Department: Client Services Job Type: Full Time Direct Manager: Client Solutions Manager Location: Alexandria Office Job Summary: The Account Manager is pivotal in fostering robust client relationships and managing comprehensive accounts within the safety and quality management sectors. This role effectively balances technical expertise with strategic account management, driving both client satisfaction and business growth. Key Responsibilities: Strategically manage and expand client accounts, ensuring high satisfaction levels and identifying opportunities for upselling and cross-selling. Conduct in-depth needs analyses with clients to tailor solutions that align seamlessly with their business goals. Oversee the implementation of client-specific solutions, ensuring effective delivery on timelines. Provide mentorship to junior staff on client engagement strategies and solution customization. Core Competencies: Client Account Management: Expertise in nurturing long-term client relationships and managing multiple accounts simultaneously. Solution Sales: Proficient in assessing client needs and crafting compelling, technically sound proposals. Technical Proficiency: Thorough knowledge of applicable safety and quality management systems within relevant industries. Required Experience and Qualifications: Bachelor’s degree in engineering, or a closely related technical field. 3-5 years of experience in technical sales or account management, particularly within industries related to safety or quality management. A proven track record of successful client relationship management and solution development. Work Environment: Predominantly office-based with considerable time dedicated to client site visits. Frequent travel is required to effectively manage client relationships and project implementations.
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Client Solutions Engineer(Code:803)Job Title: Client Solutions Engineer Department: Client Services Job Type: Full Time Direct Manager: Client Solutions Manager Location: Alexandria Office Job Summary: The Client Solutions Engineer is crucial in managing client accounts, executing tailored solution strategies, and enhancing client relationships. This role balances technical expertise with a strong focus on sales and account management, bridging the gap between junior engineers and senior leadership. Key Responsibilities: Manage and develop client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling. Conduct detailed needs analyses with clients, proposing solutions that align with their business objectives. Lead the coordination and implementation of client-specific solutions, ensuring timely and successful delivery. Mentor junior engineers in client engagement techniques and solution customization. Core Competencies: Client Account Management: Proficient in managing multiple accounts, with a focus on building long-term relationships. Solution Sales: Strong ability to understand client needs and effectively propose technical solutions. Technical Proficiency: In-depth knowledge of safety and quality management systems relevant to client industries. Leadership and Mentorship: Skilled in guiding junior team members and enhancing their client engagement capabilities. Required Experience and Qualifications: Bachelor’s degree in engineering or a related technical field. 3-5 years of experience in technical sales or account management, preferably within the safety or quality management sectors. Demonstrated success in managing client relationships and developing customized solutions. Work Environment: Office-based with significant time spent on client sites; Ability to travel is required.
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HSE Specialist (Code: 302)Position: HSE Specialist Number of Vacancies: Multiple Job Type: Project Based / Full Time Location: Varies Job Scope: Health, Safety and Environment (HSE) Direct Manager: Projects Manager The successful candidate will be able to demonstrate the ability to execute site activities safely following the HSE Management programs on-site, as well as implementing and maintaining the HSE policies and procedures for operating and construction sites. Job Requirements: Education & Experience Required 3+ year of construction/operations safety experience Bachelor’s degree in Engineering or Sciences Full alignment with the ETA Experts Core Values Strong knowledge of OSHA 1910/1926 and Egyptian regulations Health and Safety Certifications from accredited course providers (Lifting, Scaffolding, ...) NEBOSH Certification is a Plus Skills & Abilities : Attention to details Active learner Positive and professional attitude with all levels Problem solving Team player Results oriented Good communication skills Good leadership skills Good command of English (Reading and Writing) is a plus Good command of Arabic (Reading and Writing) is a must Project Management skills is a plus Good Microsoft skills Other : Willingness to travel Flexible to work extra hours when needed
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HSE Engineer (Code: 303)Position: HSE Engineer Number of Vacancies : Multiple Job Type: Project Based / Full Time Location: Varies Job Scope: Health, Safety and Environment (HSE) Direct Manager: Projects Manager The successful candidate will be able to demonstrate the ability to execute site activities safely following the HSE Management programs on-site, as well as implementing and maintaining the HSE policies and procedures for operating and construction sites. Job Requirements: Education & Experience Required 5+ years of construction/operations safety experience Bachelor’s degree in Engineering or Sciences Full alignment with the ETA Experts Core Values Strong knowledge of OSHA 1910/1926 and Egyptian regulations Health and Safety Certifications from accredited course providers (Lifting, Scaffolding, ...) Trained as an HSE Specialist in accordance with the Egyptian regulations NEBOSH Certification is a Plus Skills & Abilities : Attention to details Active learner Positive and professional attitude with all levels Problem solving Team player Results oriented Excellent communication skills Excellent leadership skills Good command of English (Reading and Writing) is a plus Good command of Arabic (Reading and Writing) is a must Project Management skills is a plus Good Microsoft skills Other : Willingness to travel Flexible to work extra hours when needed
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